Return & Refund Policy

Provider: LvG Digital Solutions UG (haftungsbeschränkt), Elsäßer Str. 14a, 79189 Bad Krozingen, Germany. Contact: info.lvgsolutions@gmail.com.

1. Products and scope

SikVivo mainly sells digital content and support services, including course resources, onboarding, mentorship, community access, consulting and coaching. There is normally no physical item to return.

2. Consumer right of withdrawal

Where applicable, consumers may have a statutory 14-day right of withdrawal. Digital content not supplied on a tangible medium and ongoing services are subject to different rules. Starting digital content can only lead to the loss of the right of withdrawal after the legally required prior express consent, acknowledgement and confirmation. For paid services, the right may be lost after full performance under the statutory conditions. If you validly withdraw while a service is being performed, a proportionate amount may be owed where the legal requirements are met.

3. Voluntary refunds

Except where required by law or by a specific written guarantee or agreement, purchases are generally non-refundable once digital access or the purchased performance has begun or been made available. A change of mind, inactivity or unmet business expectations alone do not create an entitlement to a refund.

4. No earnings guarantee

SikVivo does not guarantee sales, business revenue, profit or any particular advertising performance. Individual results vary.

5. Written exceptions

A specific, valid written guarantee, order term or individually negotiated arrangement takes precedence where it expressly applies, subject to mandatory consumer law.

6. Errors and refund requests

For duplicate charges, billing errors, contractual refund requests or a statutory withdrawal, contact info.lvgsolutions@gmail.com or the platform you purchased through. Please include your purchase details and the reason. Never send bank credentials by email.

7. Payment processors

Where you purchased through Whop or another payment processor, an approved remedy may be processed through its procedures. Payment disputes remain subject to the rights of the payment networks.

8. Changes

Updates apply to future purchases to the extent required by law and cannot remove mandatory rights you have already acquired.